Solutions

Cloud Applications

Changing your applications, whether building new ones or rebuilding/replacing existing apps, can be expensive and time consuming. Designing, building, testing and deploying the technology platforms and architectures that will underlie the application requires a significant budget. As CIOs and their business clients grapple with issues of IT cost, legacy complexity, speed and agility, they are increasingly considering cloud application and platform technologies as a vehicle for change.

NGR believes that cloud will become the primary platform and enabler for application development and management and replatforming within three to five years. The number of cloud platform choices both in the private and public spaces keeps growing as virtually all middleware vendors are moving to this space.

Customer Relationship Management

NGR structures innovative Customer Relationship Management strategies for leading organizations. We leverage our robust domain and vertical expertise to ensure that clients can understand their customers' requirements and meet them successfully.

Our large pool of trained and experienced resources structures CRM solutions to help organizations address the challenges in the Flat World. We have made significant investments to ensure that clients achieve incremental benefits as our partnership grows.

Enterprise Marketing Management

Customer expectations — whether consumers, citizens or business customers – for relevant, personalized and consistent interactions are soaring. Catalysts like social media, real-time access to information and the growth of mobile devices are redefining what customers expect. According to various studies, strong consensus exists among senior marketers across the world that these trends are fundamentally changing how marketing must work in order to drive business success.

With end-to-end enterprise marketing management solutions from NGR, you can transform all aspects of marketing to engage customers in highly relevant, interactive dialogues across digital, social, mobile and traditional marketing channels.

Interactive Marketing

Achieving success in the rapidly evolving world of marketing means finding proven & tested services to emerging business and challenges. NGR's offerings provide a variety of services that help marketing organizations take full advantage of the new possibilities to more intensely engage customers and prospects. From email marketing, personalization, and event-based marketing to lead management and search marketing, NGR is helping businesses & marketers develop timely, relevant and responsive communications.

NGR offerings gives marketing organizations the power and flexibility required to provide customers with what they expect today - a consistent brand experience across all channels. NGR provides robust web and customer analytics, event-detection, campaign management, interaction management, lead management, and marketing resource management capabilities. Marketers around the world use NGR's services to help address the pressures of increasing marketing complexity and of delivering more effective revenue and measurable results.

Enterprise Resource Planning

Today’s business environment rewards those who can act faster and more efficiently, making the most of today’s most important asset—information. Many organizations face major challenges in their efforts to become smarter. Siloed information and poorly integrated business systems can make it difficult to act with speed and agility, which hurts competitiveness. NGR can help answer these challenges.

Whether you need to streamline your processes across procurement, manufacturing, service, sales, finance, or HR, an enterprise resource planning (ERP) solution from NGR can help transform your business. NGR Global Business Services can help you to manage your ERP initiatives on a global basis with extensive business process knowledge, offering integrated, innovative strategy, change, and business advisory solutions in four key areas:

• Business strategy consulting
• Operations strategy
• Technology strategy
• Organization change strategy

Manufacturing

To succeed in an increasingly competitive environment, manufacturers are rethinking the way they operate by looking to gain higher productivity from their assets and adopting next-generation technologies that deliver flexibility. With industry-leading strengths in consulting, technology and sourcing, NGR helps manufacturers reshape their technology landscape to realize business outcomes.

In the enterprise of the future, the production line connects seamlessly to the front line, complexity is addressable with agility, and business value is realized both at the source and from sourcing. To realize this state, enterprises need to master forces that alter the pace of the industry's growth.

Procurement

Global companies face an exceptionally complex economic and operational environment that presents significant challenges, from managing global growth to sustainably reducing costs, from enforcing compliance to mitigating increasing volatility and risk.

Procurement organizations play a critical role in managing these challenges – and in achieving critical corporate objectives. Yet, Procurement organizations are challenged themselves with managing an increasingly global supply base, optimizing complex processes and making sense of data scattered across disparate systems.

Product Lifecycle Management

Product lifecycle management (PLM) enables an organization to manage all aspects of their product development process, from the initial idea through to retirement and disposal. Before the proliferation of smart products (i.e. those that derive their intelligence from embedded software), PLM focused on the mechanical aspects of product design, including bill of materials management and release to manufacturing. While PLM still includes this, the value of smart products is derived from the design of the product architecture—i.e. the multi-discipline systems, including software, that defines the manner in which a product delivers functionality to the end user. NGR’s solutions for product lifecycle management support this high value aspect of product development, including specific solutions for systems engineering and embedded software development.

NGR’s approach to managing complexity, bringing together multiple engineering disciplines and supporting more efficient and effective smarter product development is called insight and product innovation (IPI). IPI includes end-to-end solutions for product development—from planning the optimal product portfolio to maximizing profitability once the product is in service.

RFID Technology

Our work with RFID initiatives spans multiple industries. We have been involved across the RFID adoption chain, from upfront assessment of RFID potential to architecture and all the way through implementation. The insights we have gathered, spanning the challenges, opportunities, solution approaches and best practices, ensure that your RFID program delivers better and faster results.

Supply Chain Management

Today's global business scenario is no longer limited to competing enterprises rather it is about competing supply chains. Global marketplaces, increasing product variety, shorter product lifecycles, channel proliferation, stringent compliance requirements and global scale of operational linkages are all adding complexity to the supply chain. Organizations need to predict and manage disruption risks while effectively managing customer demand. At the same time they have to cope with ever increasing competitive pressures to lower costs and have to derive the greatest value from sources and resources.

NGR provides end-to-end Supply Chain Management (SCM) offerings that cover the spectrum of extended organization - Supply Chain Planning, Sourcing & Procurement Supply Chain Execution and Enterprise Asset Management - to the world's leading organizations. Our experience in managing complex supply chains combined with leading-edge technology provides customers with cost-effective solutions for streamlined operations.

Unified Communications

A social communications strategy can help you boost productivity and innovation

Social communications is the evolution of unified communications (UC) that provides integrated voice, data and video across social networks. It can be integrated with applications your workforce uses every day for easy access to enterprise instant messaging, online meetings, telephony, video conferencing and more—wherever they are working. With social communications software you have an immediate and cost-effective way to help improve customer engagement and to make faster, expertise-based decisions with people inside and outside your business without travel costs.

Web Experience

It's not just your business card, your storefront, your top sales rep, or even all the money you sank into a new corporate identity program that is driving business. Your business is driven by relationships with your customers, partners, and employees.

The new face of your business is the web, and creating exceptional web experiences drive better business outcomes. Anticipating the needs of customers and employees, simplifying the experience, and engaging with them in their communities is the path to getting there.

There are more than two billion Internet users.1 To succeed in this environment, you need to deliver a web experience that not only engages customers, partners, and employees, but also develops relationships that help you market, sell, operate, and manage faster and better than your competition.